Picking
Debate Winners:
Instantaneous Ratings
Volume VI, Number 41 October 20, 1986
After each high profile televised confrontation, the basic question that viewers argue
over is "Who won?"
Using computer technology, two stations had typical viewers choose winners and losers in
debates. In fact, the candidates were rated continuously throughout their
appearances.
This was a distinct alternative to the usual mix of campaign officials, professors, and
man-on-the street interviews for debate reactions.
In Seattle, KOMO-TV's News Director, Jim Boyer, provided a very interesting method of
getting a definitive answer: a focus group of 50 neutral voters continuously rated the
candidates on a computerized feedback system throughout a Senate debate.
And --- how do you do a debate when one candidate (usually the dominant frontrunner) won't
appear?
In Baltimore, Democrat William Donald Schaefer refused to go on television head-to-head
with his primary opponent for the party's gubernatorial nomination.
However, WJZ-TV's News Director, Natalea Brown, decided to do a full show without his
active cooperation.
Brown created a unique mix of taped candidate answers and reactions from an invited group
of voters who rated the politicians by also using a computerized system.
Instant analysis in Seattle
The Seattle firm of Fujii, Fulton, and Wheeler contacted Boyer about using its hand-held
computer to evaluate potential anchor talent.
"They convinced me to go over and look at how the machine worked," said Boyer.
He decided to use the "Consumer Choice Analyzer System" not for talent, but to
grade the performance of the candidates a Senate debate.
Boyer didn't let the candidates or anyone involved with the debate know in advance what
his plans were.
The person who assembled the audience for their regular afternoon talk show found 50
people to be the station's audience.
"They all had to be registered voters and they had to be either neutral or only
slightly in favor of one candidate or the other. I didn't want any partisans," Boyer
stressed.
The audience sat in a large conference room and watched the debate as it happened.
During the 30 second rebuttal times, they were asked who had won that question. They'd
lock in their responses.
While the candidates were answering questions, the watchers manipulated the machine
indicating whether they were persuaded by what they were hearing.
"We were able to get a real time, second-by-second read-out on how persuasive each
candidate was," said Boyer.
When they'd hear the question, they would lock in whether they thought the question was
very important or not. This showed what the hot issues were.
The computerized report card
In the report on the project, the second-by-second responses were displayed on the screen
so viewers could see whether the candidates were making points.
As it turned out, the station's focus group thought the Republican incumbent won the
debate. But when asked, 'If the election were held tomorrow, who would you vote for?' the
majority said they'd vote for the Democratic challenger.
"They said the incumbent was smooth and knew what he was talking about. But, in
the final analysis they said they liked the challenger better because he was a nicer
guy," explained Boyer.
He felt it was a much more accurate reflection of how the candidates performed than most
debate analysis.
"It was an absolute scientific poll of those 50 people --- we knew exactly how they
felt. We didn't say it was anything other than that," he stressed.
The firm that developed the device pitched it to be used for almost everything. But, he
felt you didn't need that second-by-second response for most things.
"It is most effective only in situations where you need to measure a bunch of things
rapidly. I wanted to find out how well these guys were coming across and to get the
gut reactions from people," he explained.
Picking Maryland's governor
WJZ also found hand-held computers an effective tool when the popular mayor of
Baltimore, William Donald Schaefer, refused to debate his primary opponent in the race to
be the Democratic nominee for Governor.
"The mayor, who was by far the leading candidate, flatly refused to debate. It was a
major election, and one of the candidates was saying, 'I won't play," explained WJZ's
Natalea Brown.
For her, it was like a red flag.
"We decided we would do something anyway and we took up the challenge to find a show
which would get information to people, yet still have the energy of a debate," she
said
Building The Broadcast
Brown and her people created a program which they hoped would show where the candidates
stood on the issues most important to voters.
The steps:
1. The issues were determined through a statewide poll. This showed them what viewers were
concerned about, regardless of the themes which the candidates' media managers were trying
to radiate.
2. Key questions were solicited from the involved special interest groups.
"We said, 'You tell us what questions we should be asking the candidates because this
is your area of expertise.' We recorded them asking those questions," the WJZ News
Director explained.
3. The candidates' answers were collected on tape. Over two months at news conferences and
during interviews, they built up a library of the campaigners' responses.
"The questions were asked verbatim of each candidate," she said.
The answers were all carefully logged and held.
4. Issue explanation reports. Reporters were assigned to do summary reports on the status
of each of the key issues. These gave viewers a quick overview on the topic.
5. A studio audience of voters was selected. Some of these were from the groups most
concerned about the specific issues.
"We wanted to get opinionated people. We wanted a cross-section," explained
Brown.
The Show Itself
When the executives and producers finally put their broadcast together, this was the basic
format of their candidates' "debate:"
- The overview of the issue played first.
- The special interest question ran next.
- Then the candidates answered it.
- Audience's immediate reaction.
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"The audience got to grade the candidates. Not
who they'd vote for, but how they did on each issue," said Brown.
At the end of the show, the audience was asked how they would vote.
"It came up exactly the way our statewide poll had turned out," she said.
Ironically, the audience gave challenger Stephen Sachs the highest grade point, but they
voted for Mayor Schaefer.
Brown felt the program was able to do several things a debate doesn't do.
--- It let viewers hear the candidates' views side-by-side.
"Very often on debates, the candidates don't even have to answer the questions
they're
asked," Brown said.
--- It focused in on the issues most important to voters.
"Because we were able to do editing, we were able to find out what issues people
really
cared about and then we stuck to those issues," she said.
--- The background pieces gave viewers added information.
"It helped viewers put the candidates' responses in perspective," added Brown.
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See also:
Techniques
For Gauging Viewer Reaction
Measuring how average people, as well as community and business leaders, were responding
was a big part of covering President Clinton's economic proposals in 1993.
Newsroom managers utilized interactive technology, computerized real time ratings, and
focus groups to judge the voters' mood. A Truth Team was formed to analyze the
political messages at WAND-TV, Decatur.
The People Speak:
Giving Viewers A Voice
The 1992 election showed just how widespread dissatisfaction was with elected officials,
and how deeply the voters' anger ran. The managers at WIXT-TV, Syracuse, developed a
project to tap into that sense of disenfranchisement.
New Hampshire Primary: TV Polling
Picks Up Shifts
George Bush and Robert Dole fought for the Republican presidential nomination in New
Hampshire in 1988. Large blocks of voters were not firmly locked on either
candidacy. Frequent media polling allowed the public to know what the political
insiders knew from their own tracking.
How To Achieve
Winning Political Coverage
by Randy Covington
Former TV news director Randy Covington is now on the faculty of the University of
South Carolina School of Journalism. As a top broadcast executive, he led coverage of
many, many campaigns and conventions for WBZ-TV, Boston; WIS-TV, Columbia; and, KYW-TV,
Philadelphia. |