Deteriorating Paradise: Station Fights To Save Region

The great barrier islands, bays, and salt marshes of North Carolina were threatened.
The VP/GM of WRAL-TV, Raleigh, John Greene, shared with The Rundown the specifics of a major station
project.


Live. Local. BROKEN News. The Re-engineering of Local TV
offers strategies to survive the extraordinary changes underway in technology and audience media habits.
These are the theories of the veteran consultants at Audience Research And Development.
Station Wins Court Fight For Mayor's E-Mails, Calendar
The business of how New Orleans is being run --- and how billions of federal dollars are being spent --- is a major issue in the post-Katrina era.
The news team of WWL-TV went to court to get the records that would show what the mayor has been doing. The answer from the city: Oooooops! Much of it has been erased and lost.
At one point, the mayor threatened to meet Executive News Director Chris Slaughter in the parking lot behind the station. Slaughter explained it all for The Rundown.
Choose Your News:The Ultimate Interactivity
A new franchise is taking interactive news to a whole new level.
News Director Randy Dixon explained how viewers are choosing their news and participating in an innovative
newsgathering experiment at KATV-TV, Little Rock.
Columbine:
Viewer Sensitivities Were Key
The live images were monitored carefully when two young men killed 12 other students, a
teacher and themselves at Columbine.
Patti Dennis, KUSA-TV's News Director, told us, "We had pictures coming in from
hospitals that I told them absolutely, positively, I did not want to see on our air. I
forbid it!"
Help
people survive in hard times
Viewers were urged to help tackle hunger in a campaign created by WFMJ-TV, Youngstown. The
details were explained by News Director Mona Alexander and General Manager John Grdic.
Newscast
expanded
at 10 p.m.
KOAT-TV, Albuquerque, expanded the 10 p.m. weekday newscasts to an hour, and quickly saw
audience growth. The plan was explained by Mary Lynn Roper, President and General Manager.
Officers
raiding meth labs: Many are ill from exposure
Former Utah narcotics officers, who put their lives on the line when they raided illegal
meth labs a decade or two earlier, have died or are battling unusual illnesses.
The chemicals used to make the meth are deadly.
The story was investigated by the team at KSL-TV, Salt Lake City. Reporter Debbie
Dujanovic found 58 police officers who had investigated meth labs in the previous two
decades.
News Director Con Psarras explained how they put the project together, and told us,
"We only found a few officers who didn't have a serious health problem. When compared
to the average rates of illness and cancer among that age group, the statistics were
indicative of a pretty big problem."
Of the 58 officers, 40 were sick or dead.
High
on meth, speeding, killing --- and still driving
A log truck driver kept on rolling, in spite of overloading his truck and causing a fatal
accident. The driver was off the road for only about one week after the accident.
KING-TV's Chris Ingalls found there was no penalty, no suspension of his license, nothing
---he just went right back to driving. There should have been three strikes against him.
He was speeding. His truck was overloaded. He tested positive for meth.
Changing the culture: A 24-Hour web
channel
Web sales more than doubled in one year at WIBW-TV, Topeka. General Manager Jim Ogle
shared with us the strategy that is working for his team.
Web
Video Journalist Hired
A photographer has become talent and is producing stories for the Web site of WPRI-TV,
Providence. He shoots, writes, and narrates the pieces. News Director Joe Abouzeid and his
team explain how it works.
Financial
Fitness
Boot Camp
A major project combining financial information and advice aired on WCNC-TV, Charlotte.
News Director Mary Alvarez and reporter Anna Crowley explained how it was executed.
Broken
School Buses
Kept Rolling
Safety violations in the Indianapolis school bus fleet were so severe that the state
police began an immediate investigation after they were contacted by WTHR-TV. News
Director Carolyn Williams and investigative reporter Bob Segall explained how they
executed their project.
Rare
Interviews, SWAT Team Tapes Give Depth to School Shooting Anniversary Special
A deranged, armed drifter entered a Colorado high school. He took seven students hostage.
A special on the hostage drama was produced by KMGH-TV, Denver.
It featured interviews with people who had never talked about it publicly.
"If we were going to do something, we wanted to do something significant and
impactful, and that meant we needed to get a lot of players involved," said News
Director Byron Grandy.
Some violent criminals
get a break because of loopholes
Because of plea bargains and bureaucratic mistakes, sex offenders are not being classified
in the most serious categories and notification is not required --- even for some of the
most dangerous offenders. And in Maryland, judges have the power to modify an offender's
sentence at any time. WEWS-TV, Cleveland. WBFF-TV, Baltimore.
Make Your Station's Web Site
A Powerful Asset
Your station's reputation and brand do not automatically move from the broadcast to the
broadband media. Here is advice on how to compete from top consultants and award-winning
Web managers.
Protecting Crews and Gear From Unruly
Crowds
Jubilant fans of the Los Angeles Lakers set fire to two police cars and damaged news vans
during an unruly celebration after the team's championship victory. It didn't
particularly appear there was going to be vandalism and violence. But it grew.
At one point, a photographer told his reporter, "Run for your life!"
Kmart Crashes, Executives Fly High
As hundreds of Kmart stores closed and thousands of workers lost their jobs, an
investigation by WXYZ-TV, Detroit, raised serious questions about how the company's
managers were spending its money in 2002. While clerks earning $10.35 an hour were
being asked to make sacrifices to save the company, executives were flying in a fleet of
private jets, driving luxury cars and living in palatial homes.
The station's General Manager, Grace Gilchrist, told us, "These compensation packages
seemed to be so out of tune with the ethics the company was built on that it struck a
chord with us. This behavior was also very puzzling to the shareholders and to the
employees."
Exposing
Outrageous Perks: Workers Take Cuts, Execs Fly High
Auto industry executives were flying high in company jets on personal business, while jobs
were slashed and workers were being asked to take cuts in salary and benefits. It was
examined in 2006 by WXYZ-TV, Investigative reporter Steve Wilson documented the use of
corporate jets by executives --- and often their families ---for purely personal trips.
Trip after trip after trip, the camera rolled as the executives climbed aboard to travel
to their second homes or on vacations.
Tornadoes
Drive Record Web Traffic For Live Blogging, Viewers' Photos
Live weather blogging proved so popular that response far surpassed the initial
expectations.
Valuable local information flowed in from people as they simultaneously received the
specific details of the storm and connected with an authoritative source. The general
manager at WIBW-TV, Topeka, Jim Ogle, told us, "As they interacted with us as the
storm approached their area, they would write things like, 'You don't know how much it
means to me to be able to hear this from you first person."
Dog
bite zones: Hot spots were identified
Anchor Artie Ojeda of KNSD-TV, San Diego, created a franchise of "zones" pieces,
in which he built stories around public statistics, sorted the data and posted the numbers
online by zip code or neighborhood.
Official
cars: Should the mayor be riding in a gas guzzler?
The cars the politicians were driving on the public's dollar were investigated by reporter
Bill Sheil of WJW-TV, Cleveland.
Dirty
and dangerous swimming pools exposed
Half of the swimming pools county flunked their first inspection of the summer. In
Charlotte, WCNC-TV reporter Stuart Watson revealed that problems ranged from medical
issues to safety hazards.
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Investigative Reporting Can Strengthen
And Differentiate Your Daily Product
One of your biggest assets for surviving the downturn can be found in what
some think is a luxury: your investigative unit.
Some of the most successful journalists have expanded their roles in these difficult times.
Veteran investigative reporter Chuck Goudie, of WLS-TV, Chicago, summed up the challenge: Today's investigative reporter
must become indispensable to the news operation.

Duane Pohlman of WEWS-TV, Cleveland says the three R's today are: Reform. Return. Reinvent.
It's up to the reporters to make their own futures.

Mark Greenblatt of KHOU-TV, Houston has found that rolling investigations give you new angles, help keep the
heat on elected officials, and hopefully bring about change.

Chris Halsne of KIRO-TV, Seattle, advocates having a mix of stories in the works, including one that can be ready to go on short notice. Maximizing followups is a way to appear on air more frequently.

Stuart Watson of WCNC-TV, Charlotte believes investigative reporters should strive to become a resource in the newsroom, particularly on big stories. He also urges managers to be careful not to dilute the
investigative brand.
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Here are their suggestions on how to contribute in today's local television newsroom.
Target Key Areas
To Focus On This Summer
Managing the change from the traditional newsroom to the multi-
platform newsroom in an age with far fewer resources continues to
be the main challenge facing news executives.
Tom Dolan, President of Dolan Media Management, specializes in
building and training management teams. He studies success stories
across the country. He offers some best practices that managers can
implement now to build for a stronger fall.
Subscribers: Please
access this in our archives. Thank you.
Airline Risks: Luggage Thefts, Unqualified Mechanics, Harried Controllers There have been several good investigations
recently warning viewers about potential problems as the summer travel season gets underway.
Summertime
Hazards
Summer days of fun and relaxation can be spoiled when people aren't prepared
for threats and emergencies.
Many problems examined before by stations could easily resurface in the next couple of
months. Here are important subjects reported in other years. These range from criminals selling
youngsters to children to the Melanoma Mole Patrol.
Subscribers, you can access these items in our
archives. The Rundown Archives contains material from nearly thirty years of reporting the
latest in successful hometown television news.
Investigations: Fires,
Explosions, Toxic Threats
Here are four important safety investigations:
Salvage yards leak toxic substances
WBNS-TV, Columbus
When environmental laws aren't enforced, hazardous
materials can flow out and endanger the community.

Runaway diesel engines
KHOU-TV, Houston
When trucks with diesel engines are left running, flammable
vapors in an area can ignite causing a catastrophic explosion.
 Outdoor gas leaks: No policy for evacuation
WABC-TV, New York
Your natural gas
suppliers should have strict guidelines on when people are ordered out
of a leak area, whether the gas is being smelled inside or
outside.
 Microwave fires
WEWS-TV,
Cleveland Ovens that were turned off, and not being used,
have mysteriously caught fire. |
Subscribers:
Please find the full article in our archives. Thank you.
The State Of Your Money:
Hold Government Accountable
State workers and pols are sitting on expensive chairs in Indiana.
There was strong viewer response as the investigative reporter Bob Segall at WTHR-TV
found officials purchasing new furniture even though the state had a warehouse loaded with excess
material. Taxpayers were so outraged over wasteful spending that a second story
on state agencies purchasing promotional trinkets scored well.

"People have their antenna way up. There is so much
scrutiny going on over their own spending that these stories struck a
nerve.
"People are angry about it.
It garnered a lot of attention and a lot of talk."
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Jim Tellus
President and
General Manager
WTHR-TV, Indianpolis
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Subscribers: You can print out the full isue in pdf
form in our archives. Thank you.
Help Your Anchors Become
Your Chief Journalists
The TV news anchors of today must transition to the role of chief
journalist, if they --- and your newscasts --- are to remain successful in the
future.
That's the opinion of the consultants at AR&D, and a major premise of their new
book, "Live. Local. Broken News. The Re-Engineering of Local TV."
Subscribers: Here are some strategies you could
begin to implement now.
Highway Hazards And
Commuting Survival
Traffic headaches and dangers --- in the city and the suburbs --- are daily problems for many
of your viewers. From speeding tickets to crazed drivers, there is a lot to contend with out
on the highways. Several stations have just produced projects on these issues. Here are summaries of six reports on problems
that motorists are coping with.
Covering A Medical Threat
Swine Flu, SARS, West Nile
Here are three reports on covering infectious diseases that we hope
will help you with your planning your continuing coverage:

Houston: Ground zero for the first U.S. flu death
Managers at KHOU-TV concentrated on providing people with as much
information as quickly as possible
on all platforms. The tone of
the coverage was of the utmost importance.

Canada: Deadly SARS suddenly arrived from China
Crews were issued masks. News managers instituted safety policies
to protect their staffers and the public. Here are the guidelines put in place by CBC for
covering the story and protecting their people.

Louisiana: West Nile virus takes root
When the mosquito-borne virus first appeared, the challenges faced by
newspeople in Louisiana were similar to those facing managers where
swine flu is emerging today.

Subscribers, please print the full pdf
version of this report from our archives. Thank you.
Help Viewers
Save And Protect Their Homes
Here are stories relating to the economic downturn and
housing problems that could be happening in your market.

Subscribers, please find your complete report in our archives. Thank you.
Help Viewers Protect Their Money
If people understand potential scams and their own
rights, they may avoid major financial losses. Several stations' investigators
have just produced reports explaining dangers.
These include:

Pay Me
WAGA-TV, Atlanta
There are employers who are stiffing workers, refusing
to pay them. However, there are things a worker can do to get their boss to
pay up.

Zombie Debt
KSDK-TV, St. Louis
Old, long-forgotten obligations can sometimes be reactivated. Consumers
are often unaware of the possibility.

Debt Negotiators
WPXI-TV, Pittsburgh
They promise to negotiate successfully with a person's
creditors.
But are they really useful? |

Subscribers: Please access this report in
our archives. Thank you.
Persistent Investigations Win Peabody Awards
The administrators of the Peabody
Awards at the University of Georgia have have announced their 68th
annual winners.

The 36 recipients were chosen by the Peabody board as the best in electronic media for 2008.
Three winners were investigations produced by local stations.

Failing the Children: Deadly Mistakes
KMGH-TV, Denver
Children were starved, beaten, abused and murdered by
their adult caregivers --- sometimes when authorities had already been
called. Motivated by the starvation death of a 7-year-old boy,
the station revealed systemic incompetence in Denver's Department of Human Services.

NOAH Housing Program Investigation
WWL-TV, New Orleans
Millions of dollars that were supposed to help rebuild New Orleans have been misused.

Crossfire:
Water, Power and Politics
KLAS-TV, Las Vegas
This documentary examined a plan to pipe water from rural Nevada to Las Vegas and the potential consequences for
ranchers, farmers, Native Americans and the environment.
Subscribers, please print the entire report
from our archives. Thank you.
Schools In
Crisis
No Room For Waste
School districts should be focused on invested the money they have
available into improving the education they are offering. There are
controversies about how officials are spending taxpayers' funds.
In Phoenix, KPNX-TV devoted much of a 5 p.m. newscast to the current
education funding crisis there. Vice President/News Director Mark
Casey explained to us how they brought the project to air.
In Pittsburgh, WPXI-TV discovered expensive fuel contracts for school
buses. Officials had locked in when the prices were much higher last
year.
In St. Louis, KSDK-TV examined claims that a major firm contracted
with school districts and then marked up office supplies.
In Tampa, WFTS-TV found about half of the children receiving the free
or low cost federal food programs aren't eligible.
Subscribers: Please continue this story in our archives. Thank
you.
Some Nonprofit CEO Salaries Appear
Excessive During Economic Crisis
People want to know that if they donate to a charity the money will go
to help someone in need.
In Charlotte, the 990 tax forms that nonprofits are required to file
with the government were analyzed by reporter Jim Bradley of WSOC-
TV.
He discovered that the leaders of 11 nonprofit agencies had salaries
in excess of $100,000.
"The point was this: if they can afford to pay their people so much
money, do they really need to receive money from United Way donations,
and could that money be better used elsewhere?" says Kim Holt, Senior
Executive Producer, Special Projects.
In Louisville, WHAS-TV investigated a "church" that tells the public
it is helping the homeless. Reporter Adam Walser found that the much
of the donated money is used for something else.
Subscribers, you
can access the full story here online.
TV News Investigation: Huge Gap In Plane Crash
Response
A plane crashed into a ravine near a runway in Denver. Firefighters
were there very quickly and put out the fire. 115 people were
onboard. Roughly 40 of them were injured. It was more than a half
hour before the first ambulance arrived at the gate.
The ambulance problem had been investigated for months by news
team members at KMGH-TV. Then the plane crashed, and the response
weakness became more obvious.

"We had a real event, and we were lucky that nobody died. We were lucky that no
one was severely injured. We were lucky that the plane crashed right next to the fire station at the airport.
They got there and quickly put the fire out.
"What it did was to test the system --- and the system failed."
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Jeff Harris
News Director
KMGH-TV, Denver
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Subscribers:
You can access the full issue in our archives. Thank you.
Repetition Is The Top
Reason
Viewers Watch Less Local News
Eliminating repetition must be a priority as stations re-invent
themselves this year.
"What we have learned from our viewers is that repetition is our
biggest enemy right now. Local viewers are not engaged in our product
when stories or information is repeated," says Deborah Collura, Vice
President News, Post-Newsweek Stations.
The problem of repetition is more than just running the same
package twice or a package in one show and a VO/SOT in another.
Larry Rickel, President and CEO of
The Broadcast Image Group, believes that you are competing against all other possible sources of
information. If a person thinks they know it already, they're gone.
One station that has an aggressive anti-repetition approach is
WJXT-TV in Jacksonville. An independent, its staff produces eight hours of news a day. Vice
President/News Director Maureen Ruddy-Baker explained to us how they do it.
Subscribers: You can print the pdf of the full 10-
page article from our archives. Thank you.
Challenge Your Staff To Be
Active Participants In Change
Every station is at a different stage when it comes to re-engineering its news operation. Most agree that those who will come out of the downturn the strongest are doing more than just cutting costs. They are developing a long-term strategy
for success.
Here is how news managers in several markets are working on the transition
with their staffs.
In this edition, we hear from:
--- Adrienne Roark, News Director, WFOR-TV, Miami.
--- Mike Goldrick, News Director, WHEC-TV, Rochester.
--- Pat Livingston, Corporate News Director, Barrington Broadcasting Group
Two Years Into Newsroom
Of Future:
How They've Done It
Re-engineering local news operations will be one of the biggest challenges facing news
executives in 2009. Here is the first in an occasional series on how station executives
and their staffs are coping with the pressures that are forcing dramatic
changes.
Gannett made early start, and began the change two years ago.
New procedures were introduced, old models abandoned.
Their changes began in March of 2007 --- well before
the economic turmoil hit.
"At first, the staff looked at me like I had two heads. But I had
'been to the mountain,' and bought into the fact that this was exactly
where we needed to be. This was before there was advertising pressure
and the economic decline that has escalated the transition to warp
speed," says Patti Dennis, VP News at KUSA-TV, Denver.
In this week's issue, this top news executive explains
how they have changed newsroom procedures and technology.
Take Charge
Thursday
Help Viewers Take Control
| In response to job losses and the down economy, news managers at WNDU-TV,
South Bend, have developed a regular franchise to help viewers take charge of their
personal finances. |
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Take Charge Thursday with detailed information on a specific
financial topic is available every Thursday during the news block from 5 to 6:30 p.m. |
"We began looking for what we could do to lift spirits and talk about
positive things. "We wanted something that would empower people and would be tied
into a specific day of the week," says News Director C.J. Beutein.
Subscribers, for the full explanation
of how they produce this franchise, please print your issue from our archives. Thank you. |
Help Viewers Get
Jobs

People need advice on where to find openings and
how they should prepare so they can stand out when they apply. TV news teams have provided help.

The Place to Be: Washington, CBS, and the Glory Days of
Television
Roger Mudd |
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One of television's top political reporters --- perhaps the top
political reporter --- shared the inside experiences of covering many
major stories. Roger Mudd was a lead correspondent on campaigns and Capitol Hill during
the 60s and 70s. He was also the prime substitute anchor for the
network.
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His memoir, based on his own notes and extensive interviews, tells of
his 20 years in the CBS News Washington bureau.
His story provides many, many important insights for anyone interested
in a career in television news. There are the details of
newsgathering and bringing stories to air. There are specifics about
getting along with management and competing with rivals.
Reporting on President Kennedy's murder
Television news team members had to keep functioning despite their shock and grief, they had to find out what
happened, confirm, and avoid rumors and making mistakes. Here are
the recollections of three journalists who covered the tragedy.
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Group
Aims To Be Viewer Choice
For Economic Information
A yearlong viewer economic survival project has been launched by Hearst-Argyle.
Project Economy will appear throughout 2009 on air and online.
"The emphasis will be
on localism, and our objective is to serve as the local source in our markets for economic
news and information," says Brian Bracco, Senior V. P. News for Hearst-Argyle.
Subscribers please print out the
article in our archives. Thank you.
Or if you prefer to have it e-mailed to you, as many
subscribers do, please let us know.
| Book is a valuable tool for
staff development Don't
Get Distracted:
Stay Focused on Your Core Product |
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An updated edition of a valuable newsroom resource has just been published.
Delivering viewer- centered information is the focus of The Producing Strategy, Version
2.0, by veteran consultant Larry Rickel and longtime successful anchor Ed Sardella. |
| Their premise: everyone in the newsroom is a producer. We must all
be involved in strong storytelling and making the newscast a special experience for the
viewer. Don't abandon your power base while upgrading your new media, says Rickel.
As broadcasters move onto new platforms, it is more important than ever to stay
focused on the role the TV newscast plays in your four-screen strategy.
Rickel and Sardella explain their theories, and the value of their book. |
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Advancing
The Story:
Broadcast Journalism In A Multimedia World |
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Broadcast journalism is a good starting point for multimedia
storytelling. Two broadcast veterans explain how a person with television skills can
expand their abilities an excel in the new media. Debora Halpern Wenger and Deborah Potter
offer specific techniques and strategies for maximizing the advantages of each platform. |
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Copyright 2009, Standish Publishing Company. This material is for
your personal use as a subscriber, and may not be reproduced or transmitted to other
parties of any kind.
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The Rundown has reported weekly on local
television news, programming, and community service projects since 1981. This material now
fills a massive hard copy archive of 7,000 pages --- easily the largest record of hometown
television's activities. Key articles are available in our online archives.
 Search Rundown Archives
Free
45-page Report
Hostage
Crises:
Do You Let Gunmen Control Your Air?

When an upset, armed individual is threatening to kill
someone, the police commanders supervising the emergency response and the news executives
in charge of covering the confrontation have many sensitive decisions.
Here's how broadcast executives have dealt with these dangerous emergencies.
Terrorism
Threat: Manhole Covers Left Unlocked
Underground cables carrying electricity and computer data --- the lifelines for America's
cities --- are exposed. WABC-TV's Jim Hoffer discovered that Con Ed has not locked its
manhole covers --- despite Homeland Security recommendations.

Attack
On America
At first it appeared to be a terrible aviation accident at the World Trade Center.
It turned out to be much more. Here is how it was covered by the news teams on the
scene.
Security
gaps are many
Long before, and then after, the terrorist attacks of September, 2001, several television
stations conducted investigations into lax security at airports and other major public
facilities. Most of these reports were prepared after the 2001 attacks. In some cases, the
broadcasters were credited with helping to make positive changes.
A
Young Kennedy Dies
When John Kennedy, Jr. and his wife vanished off Massachusetts, hometown TV stations
provided long hours of coverage, serving viewers anxious for any news of the president's
son.
The
Crash of Flight 191:
Tragedy at Dallas-Fort Worth Airport
The news crews had close access to the scene. They were searching for accurate
information, but had to be very careful about what they showed.
Winter
Weather Hampers Rescue at Denver Crash
A Continental jet flipped and broke apart on a snowy runway at Stapleton Airport. The
blizzard-like conditions which may have contributed to the accident made coverage
particularly difficult.
Media
In Montoursville:
Trying To Be Very Sensitive
When TWA Flight 800 exploded in 1996, more than 20 victims were from one small town in
Pennsylvania. Newspeople tried to be sensitive to the grieving relatives, friends
and townspeople. At the same time, the reporters and photographers were dealing with
their own feelings of sadness and shock.
The
White Bronco Chase
Accused of murder, O.J. Simpson travelled along the highways of Los Angeles, and one
of the largest television audiences ever watched it live.
Murders at School:
San Diego Shootings
Accurate information was difficult to obtain. Students were interviewed with care.
Oklahoma
City Explosion: Covering the Terror
That this could happen in America's heartland was unthinkable. Even more astounding
was the news that Americans had unleashed this violence on fellow Americans, murdering
more than 150 innocent men, women and children.
Two reporters, four stories, one big
award
The judges awarded a Peabody to the investigative unit of WFAA-TV, Dallas, for the overall
quality of its work. The station won for four separate stories submitted by investigative
reporters Brett Shipp and Byron Harris.
The Peabodys do not recognize categories, nor are there a set number of awards given each
year. Although the entries were submitted separately, Executive News Director Michael
Valentine said it was the caliber of the work by the unit as a whole that made it a
winner.
Students drinking contaminated water
Youngsters are being exposed to lead every day in Los Angeles. The surprising source ---
the drinking fountains at their schools -- - was revealed by KNBC-TV's Joel Grover.
Museum Broadcast
Communications
The MBC is a not-for-profit organization that has offered opportunities
for public learning to a diverse population since 1987 in Chicago.
Its mission is to collect, preserve, and present historic and contemporary radio and television content as well as educate, inform, and entertain
through our archives, public programs, screenings, exhibits, publications and online
access.
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